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Common Mistakes When Submitting Identity Documents

April 20, 2024
Vikram Singh
8 min read

Introduction

We've analyzed thousands of support queries and rejected applications to compile a list of the most common blunders people make when submitting ID proofs. Avoiding these can increase your success rate to near 100%.

Mistake #1: The "Digital Camera" Effect

Taking a photo of a computer screen (showing your e-Aadhaar) with your phone. This creates Moiré patterns (weird wavy lines) and is almost always rejected as it looks like a fake or manipulated document.

Fix: Use the original PDF or print it out and scan the paper version.

Mistake #2: Irrelevant Backgrounds

Submitting a photo of your PAN card lying on a bedsheet with floral patterns, or on a messy desk with coffee cups visible. It looks unprofessional and makes automated cropping difficult.

Fix: Use Aadhar2pdf's crop tool to remove everything except the card itself.

Mistake #3: Outdated Documents

Submitting an Aadhaar card photo from 10 years ago where you look like a child. While the ID number is valid, facial mismatch can cause rejection.

Fix: Ensure your photo is reasonably current. If not, update your biometrics at an Aadhaar center.

Mistake #4: File Naming

Uploading files named "IMG_20240520_WA0001.jpg". While not always a rejection cause, files named "Vikram_Singh_Aadhaar.pdf" are easier for loan officers to track and process manually.

Mistake #5: Missing Password Protection Details

Uploading a password-protected e-Aadhaar PDF without providing the password to the agent. They cannot open it, so they reject it.

Fix: Use our tool to convert the password-protected PDF into a standard image/PDF (after you unlock it once) so it can be viewed by anyone you send it to without hassle.

Conclusion

Submission is the final step of a long process. Don't let a small oversight trip you up at the finish line. Double-check your files against this list before hitting "Upload".