Common Mistakes When Submitting Identity Documents
Introduction
We've analyzed thousands of support queries and rejected applications to compile a list of the most common blunders people make when submitting ID proofs. Avoiding these can increase your success rate to near 100%.
Mistake #1: The "Digital Camera" Effect
Taking a photo of a computer screen (showing your e-Aadhaar) with your phone. This creates Moiré patterns (weird wavy lines) and is almost always rejected as it looks like a fake or manipulated document.
Fix: Use the original PDF or print it out and scan the paper version.
Mistake #2: Irrelevant Backgrounds
Submitting a photo of your PAN card lying on a bedsheet with floral patterns, or on a messy desk with coffee cups visible. It looks unprofessional and makes automated cropping difficult.
Fix: Use Aadhar2pdf's crop tool to remove everything except the card itself.
Mistake #3: Outdated Documents
Submitting an Aadhaar card photo from 10 years ago where you look like a child. While the ID number is valid, facial mismatch can cause rejection.
Fix: Ensure your photo is reasonably current. If not, update your biometrics at an Aadhaar center.
Mistake #4: File Naming
Uploading files named "IMG_20240520_WA0001.jpg". While not always a rejection cause, files named "Vikram_Singh_Aadhaar.pdf" are easier for loan officers to track and process manually.
Mistake #5: Missing Password Protection Details
Uploading a password-protected e-Aadhaar PDF without providing the password to the agent. They cannot open it, so they reject it.
Fix: Use our tool to convert the password-protected PDF into a standard image/PDF (after you unlock it once) so it can be viewed by anyone you send it to without hassle.
Conclusion
Submission is the final step of a long process. Don't let a small oversight trip you up at the finish line. Double-check your files against this list before hitting "Upload".